LEADING ACCURACY
Automated AI digitization of complex,technical documents with 95% accuracy across extracted data
Help your agents & underwriters become 3x as efficient by automating the boring busy-work
FOCUS ON EFFICIENCY
It's not about AI, It's about the ROI
Give your team efficiency superpowers
Your underwriters
need a friend
Friendly’s robotic cognition platform for insurance providers
helps digitize complex documents, summarize patient’s
medical history, and automate insurance workflows.
Friendly’s robotic cognition platform for insurance providers helps digitize complex documents, summarize patient’s medical history, and automate insurance workflows.
Powering the insurance industry's workflows...
Automate insurance workflows
Our flexible solution can plug right into your document digitization, data extraction and processing workflows
Stack Your Deck
Friendly is full of best-in-class features to help make the
life of your team easier and more productive
Life & Health Underwriting
Fits right into any traditional and accelerated workflow. Quickly collect, digitize, and organize structured and unstructured data from multiple medical & financial documents.
Claim processing
Whether you are dealing with workers' comp, disability, critical illness & supplemental benefits, Friendly’s claim-processing engine helps you arrive at a fair settlement quickly and efficiently.
Financial & Legal Services
Our financial models organize and collect relevant information from tax returns, disclosures & loan letters, and can analyze employee handbook contracts to determine payment eligibility
LIGHTNING FAST
Process complex documents at 7000 pages per hour
Process complex documents
at 7000 pages per hour
Don’t pay for processing empty, irrelevant or duplicate pages
ONLY PAY FOR WHAT YOU USE
INTEGRATES INTO YOUR WORKFLOW
Powering the insurance industry's workflows...
Once Friendly imports and processes your customer’s medical data, the magic starts!
HealthGrid transforms complex medical history, lab and imaging results and doctor’s notes & prescription into a compact summary report, readable by humans.
Customize what information you would like to include:
• Notable impairments & abnormal lab results
• Recently prescribed medication
• Impairments
• Doctor’s visits: Rx→Diagnosis→Plan
• Radiology/imaging tests
• Lab results and trends
• Medical procedures & equipment
• Family history, lifestyle, and non-medical risks
A Friendly Medical Summary
Friendly’s model is trained to recognize medial data in APS documents, handwritten prescriptions and lab results, among others.
The ful OCR extraction is then processed into a series of cards each designed to group related data around:
• Diagnosis
• Abnormal lab results
• Vitals over time
• Physical exams
• Diabetes/Cancer risks
• Imaging studies
• And any custom grouping you require
The extracted data is then connected to medical codes to make the data even more useful for underwriting workflows:
• SNOMED
• ICD-10
• LOINC
Organizes and Enriches Medical Data
Rest easy knowing your data is protected under the highest standards.
Our platform adheres to HIPAA, GDPR, and SOC 2 guidelines, ensuring that your sensitive information is secure and compliant at every step.
We prioritize transparency and trust, allowing your team to focus on what truly matters—without worrying about regulatory risks.
Enterprise-level Compliance
Data Security
Friendly provides a robust, secure cloud environment where you maintain full control over your information. With advanced encryption and multi-layered access controls, your data stays safe from unauthorized access or breaches.
We continuously monitor for threats and vulnerabilities, ensuring proactive protection against intrusions. Whether hosted in our secure infrastructure or within your own private cloud, Friendly ensures that your data remains safeguarded at all times.Our specialized deep-learning model scours your documents for Personally Identifiable Information (PII) and anonymizes your data, replacing names, id numbers, photos, addresses and contact information
• Replaces an address with a fake one in the same area
• Replaces names, Social Security # & other identifiable information
• Replaces the exact birthday, while maintaining age constancy
• Your choice to anonymize or show the professional & facility info
• Keeps all financial, medical, and quantitative data intact for your use
• Can redact, anonymize and delete sensitive data on a schedule that you specify
• Provides well documented API for integrations
Casper: The Friendly Anonymizer
Expanding your language capabilities is simple with Friendly. Our platform can be quickly trained to process and summarize documents in additional languages beyond those offered out-of-the-box.
Whether you’re operating in several markets or looking to support multilingual documents, Friendly’s flexible architecture ensures your team can handle any document, no matter the language
Multi-lingual Out-of-the-Box
Our models are trained to process documents in:
• English
• German
• French
• Canadian French
• Japanese (BETA)Designed for Easy Training
Verifiers can efficiently correct and certify information before it moves on to underwriters, preventing inaccurate or incomplete data from reaching critical decision makers. This hybrid approach combines the speed of automation with the precision of human oversight!
A human touch
While AI excels at processing large volumes of data quickly, it’s human expertise that ensures quality and accuracy. Our platform integrates seamlessly with human reviewers, allowing them to step in and validate any low-confidence data identified by our AI.